At LuneStep, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) of the European Union. This policy explains how we collect, use, and protect your personal information.

1. Data Controller

The data controller is:

• Company Name: LuneStep co
• Address: 68 Place du Marché Saint-Honoré, 75001 Paris, France
• Email: contact@lunestep.com

2. Personal Data Collected

We collect the following data:

• Identification Information: Name, surname, email address, phone number.
• Order Information: Delivery address, payment information.
• Browsing Data: IP address, pages visited, duration of visit.

3. Purposes of Processing

Your data is used for:

• Processing your orders and managing your customer account.
• Providing you with personalized customer support.
• Informing you about offers and news (with your consent).
• Improving our website and services.

4. Legal Basis for Processing

The processing of your data is based on:

• Your Consent: For sending newsletters and marketing communications.
• Performance of a Contract: For processing your orders and deliveries.
• Our Legitimate Interest: For improving our services and preventing fraud.

5. Data Sharing

Your data may be shared with:

• Service Providers: For delivery, payment processing, and technical support.
• Legal Authorities: If required by law or to protect our rights.

6. Data Transfers Outside the EU

Your data may be transferred outside the EU only if appropriate safeguards are in place (e.g., standard contractual clauses).

7. Data Retention Period

Your data is retained:

• For Orders: For 5 years for accounting purposes.
• For Newsletters: Until you withdraw your consent.

8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data.
• Rectify or delete your data.
• Restrict or object to the processing of your data.
• Withdraw your consent at any time.
• Data portability.

To exercise these rights, contact us at contact@lunestep.com.

9. Data Security

We implement technical and organizational measures to protect your data against unauthorized access or misuse.

10. Changes to This Policy

We may update this policy to reflect legal or operational changes. Any updates will be posted on this page.

11. Contact Us

For any questions regarding this policy or your data, contact us:

• Email: contact@lunestep.com
• Address: LuneStep co, 68 Place du Marché Saint-Honoré, 75001 Paris, France